Gladewise Knitting values calm, clarity, and respect—including respect for your data. This policy explains what we collect and why, and how you can exercise your rights.
Information we collect
- Contact data you submit via forms (name, email, phone, message).
- Transactional data related to course purchases processed by our payment partner.
- Device-level preferences stored locally on your browser, such as favorites, cart, and theme.
How we use information
- To provide and improve courses, respond to inquiries, and deliver customer support.
- To meet legal obligations, including tax and accounting requirements.
- To ensure site reliability and security.
Cookies and local storage
We use essential cookies for session integrity and a minimal cookie to record consent. We also use localStorage on your device to remember preferences (favorites, cart, theme). You may clear these at any time in your browser. For details see our FAQ.
Analytics
If enabled, we use privacy-conscious analytics with aggregated, non-identifying metrics. We do not create cross-site profiles or sell data.
Data sharing
We share personal data only with vendors necessary to operate our services (e.g., payment processing, secure hosting) under data protection agreements.
Data retention
We retain contact and transactional data only as long as needed for the purpose collected and to comply with legal obligations. Local preferences remain only on your device until you clear them.
Your rights
- Access, correct, or delete your personal data.
- Object to processing or request restrictions where applicable.
- Withdraw consent for non-essential processing.
Security
We use industry-standard safeguards and limit access to personal data to authorized personnel under confidentiality obligations.
International transfers
Where data crosses borders, we rely on appropriate safeguards such as standard contractual clauses.
Contact
For privacy requests, contact us at [email protected] or by phone at +1 (415) 555-0198.
Changes
We may update this policy to reflect changes in our practices. Significant updates will be communicated on this page with a new effective date.