How long do I keep access to a purchased course?
You receive ongoing access for as long as the course remains published. If we sunset a course, we will provide reasonable notice and alternatives.
Do I need prior experience?
No. Our Foundations path is designed for complete beginners with patient pacing and practice tasks.
What materials do I need?
Each course lists recommended needles, yarn weights, and notions. We include substitution tips and swatch guidance to help you use what you have.
Is there a refund policy?
Yes. If a paid course isn’t a good fit, contact us within 14 days and we will review a refund request according to our Terms.
Can I download materials?
Patterns and checklists are available as printable PDFs for personal use. Please do not redistribute course files.
How do favorites (Fallows) work?
Click the star in the catalog to add a course to Fallows. Favorites are stored locally on your device and are not shared with us.
Do you track me across the web?
No. We avoid cross-site tracking and rely on minimal, privacy-conscious analytics if enabled.
Can I gift a course?
Yes. Contact us to arrange a gift purchase and recipient access details.